Question 1

How are metal detector test samples used?

Accepted Answer

Ferrous (FE), non-ferrous (NFE), and stainless steel (SS) samples should each be placed in the center of your product, which then passes through the center of the metal detector. If the detector is properly calibrated, the sample will be detected and rejected. Repeat this process with all three samples.

Question 2

How often should the metal detector be challenged with the test samples?

Accepted Answer

Refer to your companyâ€™s HACCP plan for requirements. We recommend testing before production, after production, and every hour during production. Frequent testing minimizes potential recalls if the detector malfunctions.

Question 3

How often do the metal detector test pieces need to be replaced?

Accepted Answer

Replace test samples about every 5 years, depending on wear and tear. The spheresâ€™ characteristics do not change unless exposed to extreme conditions such as superheating or demagnetization.

Question 4

How do you guarantee the correct sphere in each test standard?

Accepted Answer

Each sample is electromagnetically tested to confirm the correct sphere is embedded.

Question 5

Should I use colored or white test samples?

Accepted Answer

Check your companyâ€™s HACCP procedures first. We recommend colored samples for contact with products. White samples contain FDA-approved paint lettering, but the paint could flake into your product.

Question 6

Why do I need to test with three different types of metals?

Accepted Answer

Each metal type interacts with the magnetic field differently, and products can also affect the field. Testing with all three metals (FE, NFE, SS) ensures full accuracy.

Question 7

Can you make custom test samples?

Accepted Answer

Yes! Please call the office at 864-836-3600 to discuss your requirements.

Question 8

What size test standards do I need?

Accepted Answer

Sizes depend on your detectorâ€™s aperture width, height, and operating frequency. Refer to your manufacturerâ€™s documentation or customer requirements. If unsure, call 864-836-3600 for guidance.

Question 9

What if the metal detector does not detect the test samples?

Accepted Answer

The sample size may be too small, or your detector may be out of calibration. Refer to the calibration section at www.fastecservices.com or call 864-836-3600 for technical support.

Question 10

What are the samples made of?

Accepted Answer

They are made from FDA-approved acetal plastic. Certification is available upon request.

Question 11

Do the test pieces come with any certifications?

Accepted Answer

Yes. All standards include a traceable lot number and a Certificate of Compliance (COC). Certificates can be downloaded at www.calibrationwands.com/certificates by entering your lot number.

Question 12

Do you ship internationally?

Accepted Answer

Yes, international shipping is available through our webstore: www.calibrationwands.com.

Question 13

What is the shipping time?

Accepted Answer

Most items are in stock and ship the same day. Orders must be placed by 12:00 PM EST for same-day shipping.

Question 14

Do you offer wholesale discounts?

Accepted Answer

Yes. Please contact the office directly for details.

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